Polisystem is South Africa's purpose-built Policy Administration System. Manage members, policies, claims, DebiCheck mandates, commissions, and your full member portal — all from one secure cloud platform.
From the first member sign-up to claim payout — Polisystem handles your entire policy administration workflow so you can focus on serving your clients.
Onboard members via web, WhatsApp, USSD or agent. Full SA ID verification, dependants, beneficiaries, and digital document storage.
Create and manage funeral, life, disability, vehicle and legal policies. Configure premiums, cover amounts, waiting periods and grace periods per product.
Submit authenticated DebiCheck mandates via Netcash or Peach. Track collections, reconcile failed debits, and auto-retry within grace period.
End-to-end claim workflow: submission, document management, Home Affairs verification, fraud checks, approval and payout tracking.
Members log in via OTP (WhatsApp or email) to view their policy, payment history, download their certificate, and submit claims.
Send WhatsApp, SMS and email campaigns. Set up automated premium reminders, welcome messages, and lapse warning sequences.
Manage field agents, commissions and branches. Each agent has their own dashboard showing their members and collection targets.
Compliance dashboard, binder fee and commission caps, compliance records for monthly FSCA reporting — all built-in and automated.
Policy growth, premium collection rates, agent performance, claims ratios, arrears reports and DebiCheck reconciliation — all exportable.
No IT team needed. Register your business, configure your products, and start capturing members the same day.
Sign up with your company details, choose a plan, and get instant access to your admin portal. No credit card needed for the free trial.
Create your funeral or life cover products, configure premium rates, cover amounts, waiting periods and commission structures.
Add members via the admin panel, let agents capture in the field, or allow self-sign-up via WhatsApp or your member portal.
Run DebiCheck collections, track premium payments, process claims, generate compliance reports, and grow your book with confidence.
All plans include a 10-day free trial. Cancel anytime, no contracts.
We switched from spreadsheets to Polisystem six months ago and the difference is night and day. Our agents capture members on their phones, DebiCheck runs automatically, and we've cut admin time by at least 60%.
The FSCA compliance module alone is worth every cent. I can generate my monthly compliance report in two clicks instead of spending an entire afternoon on it. Claims are processed in days, not weeks.
Our members love that they can view their policy and submit a claim from WhatsApp. No more coming into the office for basic queries. The self-service portal has completely changed our customer service.